《Nobleza Home Program User Agreement》

To use the services of the Nobleza Home Program (hereinafter referred to as “this Service” or “the Program Service”)， ou must read and comply with this agreement. Please read carefully and fully understand all terms, especially clauses that exclude or limit liability, and separate agreements for enabling or using certain services, and choose to accept or decline them. Unless you have read and accepted all terms of this agreement, you are not entitled to use this Service. Your actions such as logging in, viewing, and posting information on this Service constitute acceptance of having read and agreed to be bound by this agreement. If you are under 18 years of age, please read this agreement under the supervision of your legal guardian, paying special attention to provisions for minors.

I. Scope of the Agreement

1. Subject Matter of the Terms
   This agreement is between you and Nobleza Homeregarding your use of the Mini Program Service. “User” means an individual or organization that registers, logs in, and uses the Program Service; “Other Users” means all users other than you associated with the Program Service.
2. Service Content
   Including technical functions such as home management, room management, smart lock management, and key sharing. Specific details depend on the product display.
3. Ownership
   All rights to the program belong to Nobleza Home. You are only permitted to use certain functions.
4. Related Agreements
   This agreement applies concurrently with the Google Official Account Platform Service Agreement, Google Android Software License and Service Agreement, and other Google Official Account rules.
5. Supplementary Documents
   The Privacy Policy, User Rules, etc., are an integral part of this agreement and have the same legal effect.

II. Program Registration and Review

1. Account Registration

1. Legal Qualification：Applicants must have full civil capacity before registering; otherwise, they shall bear the consequences.
2. Completion of Registration：Completing the entire registration process will grant you a Nobleza Home platform account, allowing you to access related services.
3. Unique Account：Your account is the sole identity proof for obtaining services. Please keep it secure and complete real-name authentication.
4. Accuracy of Information：You must provide accurate and complete name, email address, phone number, address, etc. You are fully responsible for any false information provided. If the information you provide is incomplete or incorrect, you must update it immediately. If you intentionally provide false information, we reserve the right to suspend or terminate your account service and take legal action against you.

2. Account Security

1. Identity Verification：Identity verification is performed using passwords, SMS messages, facial recognition, etc.
2. Risk Notification：You must notify us immediately if your account is used illegally; you are fully responsible for any losses caused by hackers or negligence in account management.
3. Determination of Liability：All actions under your account are deemed your own actions, and you are responsible for the consequences.

III. Services and Standards

1. Service Content

Including functions such as home management, room management, smart lock configuration, key sharing, and one-time passwords; these may be adjusted with version updates and maintenance.

2. Service Fees

1. Currently, this Service is free, but we reserve the right to charge fees in the future; if fees are introduced, we will announce them in advance. If the Service becomes a paid service in the future, we will announce it at least 30 days in advance via our mini-program push notifications, SMS, etc. Users who have used the Service for free may choose to continue using it during the announcement period; otherwise, it will be deemed as disagreement with the payment terms and termination of the Service.
2. You are fully responsible for completing payments with third parties. Nobleza Home only provides technical support and does not assume transaction guarantees or joint liability.

3. Usage Rules

The following behaviors are prohibited:

• Sending or publishing false information or stealing others’ identities;
• Forcing or persuading others to follow, click, or share;
• Falsifying facts, concealing the truth, misleading or defrauding others;
• Creating fake accounts in bulk;
• Engaging in illegal or criminal activities;
• Creating, publishing, or operating related illegal tools;
• Other illegal, infringing, or disruptive behaviors.

Nobleza Home reserves the right to access registration and transaction data. If violations are found, Nobleza Home may take actions such as modification, deletion, or suspension of services. You are fully responsible for any legal liabilities arising therefrom.

IV. Legal Liability

1. User Liability

1. You must comply with the provisions on “Legal Liability” in the Google Official Account Platform Service Agreement, unless they conflict with this Agreement.
2. After discovering or receiving reports of your violations of this Agreement, we may review and remove relevant content at any time without notice, and may impose sanctions such as warnings, account blocking, device blocking, and function blocking depending on the severity of the circumstances, and will notify you of the results.
3. You understand and agree that you are fully responsible and obligated to compensate for all consequences arising from your violations of laws and regulations or this Agreement; you shall bear full liability and damages.

2. Platform Liability

The entity behind this mini-program warrants that it is a legal legal person and will provide you with network services in accordance with this Agreement, and will continuously improve the services based on your suggestions.

3. Limitation of Liability

1. This Service only assists in door lock authorization; Nobleza Home is not a participant in transactions and is not responsible for any disputes arising therefrom.
2. We need to conduct regular or irregular platform or equipment inspections and maintenance. If service disruptions occur due to factors beyond our control, such as network failures, power outages, or temporary government regulations, we will make every effort to restore services immediately but will not be liable for compensation. If the disruption exceeds 24 hours, the reason must be explained to users.
3. In the event of service disruptions caused by force majeure (floods, earthquakes, war, riots, government actions, etc.), we will make every effort to cooperate in repairs but shall be exempt from liability for any losses incurred to you to the extent permitted by law.
4. Nobleza Home does not guarantee the accuracy or completeness of external links; Nobleza Home Home is not responsible for content linked by external links.

4. Intellectual Property Rights Statement

1. Intellectual property rights to all content provided by Nobleza Home (web pages, text, images, audio, video, graphics, etc.) belong to Nobleza Home; intellectual property rights generated from your use of the Service belong to you or the relevant right holders.
2. Unless otherwise stated, copyrights, patent rights, code technology, and other intellectual property rights of the software underlying Nobleza Home belong to Nobleza Home.

V. Privacy Policy

1. Protecting user privacy is a fundamental policy. Unless expressly permitted, required by laws and regulations, required by government authorities, or to protect the legitimate rights and interests of the public or ourselves, we will not disclose or provide your registration information and non-public content to any third party.
2. When cooperating with third parties, if the third party undertakes the same privacy protection responsibilities, you are deemed to have authorized us to provide relevant information to such third party.

VI. Termination and Cancellation of the Agreement

1. We may unilaterally terminate this agreement and discontinue services under the following circumstances:
   • (1) You use the Service for illegal purposes;
   • (2) You violate the rights and interests of Nobleza Home or any third party;
   • (3) You violate laws and regulations, this agreement, or other agreements with Tencent;
   • (4) The registration information you provide is untrue or cannot be verified.
2. Except as stated above, if business adjustments require discontinuing all or part of the Service, notice must be given at least 30 days in advance, and users shall be provided with follow-up services such as account information export and refunds for unused services (if any). Failure to do so will be deemed a breach of contract.
3. After service termination, except for information required to be stored by laws and regulations (such as in litigation or regulatory matters), we will delete your account information within 15 working days; the storage period of retained information will not exceed legal requirements.
4. Using the Service constitutes acceptance of this agreement; we reserve the right to change it at any time, and continued use after changes constitutes acceptance; if you do not accept it, you must stop using it. If this agreement is changed, we will notify you via mini-program push notifications, email, etc.; if you do not agree to the changes, you may stop using the Service, and continued use constitutes acceptance of the changes.

VII. Breach of Contract Liability

If you cause losses (including reasonable costs for rights protection) to Nobleza Home or any third party due to your use of the Service, you shall bear full liability for compensation.

VIII. Applicable Law

1. Disputes shall be resolved amicably through negotiation first; if negotiation fails, either party may file a lawsuit in the District Court where Nobleza Home is located.
2. This agreement shall be governed by and construed in accordance with the laws of the Republic of Indonesia (excluding conflict of laws).
3. If any provision of this Agreement is invalid or unenforceable, the remaining provisions shall remain in effect and binding on both parties.

IX.Nobleza Home Program Personal Information Processing Guidelines

These guidelines are formulated by the developer of the Nobleza Home Program (hereinafter referred to as the “Developer”) for processing your personal information.

1. Information Processed by the Developer
   • Location Information: To improve Bluetooth connection success rates, the Developer will collect your location information after obtaining your explicit consent.
   • Phone Number: To create a unique identifier and implement functions such as transferring your phone number to the door lock, the Developer will collect your phone number after obtaining your explicit consent.
   • Microphone: To enable voice functions and convenient operation, the Developer will access your microphone after obtaining your explicit consent.
   • Camera: To take photos and upload fingerprints, the Developer will access your camera after obtaining your explicit consent.
   • Bluetooth: To connect to Bluetooth door locks and implement functions such as Bluetooth door unlocking, the Developer will access your Bluetooth. Your explicit consent will be obtained before accessing the Bluetooth function; you may revoke authorization at any time through your phone system settings.
2. Third-Party Plugin Information / SDK Information

To implement certain functions, the Developer may integrate third-party plugins/SDKs. For the personal information processing rules of third-party plugins/SDKs, please refer to their official announcements.

• Plugin Name: WeChat Simultaneous Interpretation SDK. This SDK is only used to implement speech-to-text recognition functions. Collected voice information is only used for real-time translation and is not stored. We will supervise third-party SDKs to ensure compliance with privacy protection requirements.
• Plugin Provider: TPT. Cahaya Bangunan Baru
3. Your Rights
1. Revocation of Authorization: Regarding location information collection, microphone access, and camera access, you may revoke authorization through the following path: “…” in the upper right corner of the program homepage → “Settings” → click specific information → “Deny”. After authorization revocation, functions dependent on this permission will be unavailable, but this will not affect the normal operation of other functions.
2. Exercise of Rights: You may contact the Developer through the method listed in Article 7 to exercise your legal rights such as viewing, copying, correcting, and deleting. For your request to view or copy personal information, we will provide it within 7 working days; for your request to correct or delete, we will complete processing within 15 working days after verification, and notify you of the processing results via SMS or email.
3. Account Cancellation: If you have registered an account in the mini-program, you may apply for cancellation through the method listed in Article 7. The Developer promises to complete verification and processing within fifteen working days and handle your relevant information in accordance with legal and regulatory requirements.
4. Information Storage: Unless otherwise specified by laws and regulations, the Developer will store your information for the shortest time necessary to achieve the processing purpose. (1) During the active account period, we will continuously store your information; after account cancellation, except for legally required storage, the information will be deleted within 15 working days; (2) Your personal information is stored on servers in mainland China and will not be sent abroad.
5. Information Usage Rules:
   • The Developer will only use collected information for purposes explicitly stated in these guidelines. To complete account registration, the Developer will collect your name, email address, and contact address (optional) for identity verification and service notifications.
   • If the Developer needs to use your information beyond the scope or reasonable purpose of these guidelines, the Developer must notify you again via email and obtain your explicit consent before making any changes.
4. Provision of Information to External Parties
   • Sharing or Transfer: The Developer will not actively share or transfer your information to any third party; if sharing or transfer is necessary, we will directly obtain or confirm that the third party has obtained your separate consent.
   • If required by laws and regulations, judicial authorities, or administrative departments, we will provide information to the extent permitted by law and notify you promptly thereafter (unless prohibited by law).
   • Public Disclosure: The Developer will not publicly disclose your information; if disclosure is necessary, we will notify you of the purpose, type, and possible information involved, and obtain your separate consent.
5. Complaints and Suggestions

   If you believe the Developer has not complied with the above agreement, or have complaints, suggestions, or other issues related to minor personal information protection, you may contact the Developer through the following methods, or file a complaint via:

   1. Complaint Email: cs@cbb.co.id;
   2. Contact Address: Taman Tekno BSD Sektor XI Blok J-1/9 Setu, South Tangerang, Indonesia.